We offer a range of services and facilities for guests with special needs or disabilities. Our staff will provide support as needed, but please be aware of the following items.
We offer disabled parking in the main parking lot. From there, the walk to the main complex takes approximately 5 minutes.
Guests arriving without a wheelchair can borrow one from reception and/or the luggage storage building in the main parking lot.
The lagoon can be accessed directly with specially designed wheelchairs.
The main complex
With elevators and electric door openers, the main complex is wheelchair accessible.
A personal assistant
Guests requiring help in the changing rooms or for navigating the lagoon are given a complimentary admission to cover the entry fee of an assistant. For bookings, please send an email to: email@example.com.
On the ground floor, there is a special changing room—large enough to be shared with an assistant—available for guests requiring more space and more privacy.
A shower chair is available upon request. We ask our guests to exercise caution as floors in the changing rooms and around the lagoon may be slippery.
The deepest part of the Blue Lagoon is 1.4m/4.7ft., but most areas are shallower. However, the bottom of the lagoon is naturally uneven, making caution an imperative. An overview map of the lagoon, displaying depths and temperatures, is located by the lagoon entrance.
Everyone is welcome at Blue Lagoon. If you identify as male or female, we encourage you to choose the corresponding changing room.
Once in the changing room, you will have access to both public and private spaces for changing and showering.
If you are non-binary and/or feel uncomfortable with using the male or female changing rooms, we have private special needs facilities that you are welcome to use upon request.
Please do not hesitate to ask for assistance either upon arrival or by sending an email to: firstname.lastname@example.org
There are separate changing rooms—equipped with electronic lockers and showers—for men and women.
Upon arrival at Blue Lagoon, you will receive an electronic bracelet that functions as the key to your personal locker: Just choose any vacant locker, put your clothes and belongings inside, and follow the instructions about how to lock it. Remember to take your swimsuit and towel with you. Your bracelet is also used to charge drinks and refreshments during your visit. Thus, you needn't worry about carrying cash or a credit card. Anything you charge will be paid when you check out.
We kindly ask all guests to shower—without a swimsuit—before entering the Blue Lagoon. Use of shower gel and hair conditioner is complimentary. If you don’t want to shower naked in the presence of strangers, simply close the door to your shower cubicle.
You are welcome to bring a camera and take photos during your time in the lagoon for yourself. However, we do not allow any photography in or around the locker rooms. We are not responsible for any loss or water damage to cameras.
If you have a professional photography enquiry, please contact us through the press center.
You can close and open the lockers in the changing room as many times as you need with your bracelet. This means you can enter the changing room at any time to get your camera from the locker or to leave it there for safekeeping.
Take good care of your camera and do not leave it lying around.
Up to the age of 6, a child of the opposite sex may accompany their father/mother into the men’s/women’s changing room.
Children aged 7 and up are not permitted into the changing room of the opposite sex. However, a member of the Blue lagoon staff can escort them into the appropriate changing room, assisting them as needed and providing guidance and reassurance.
Geothermal seawater has high levels of silica. While not harmful to hair, silica can make hair stiff and difficult to manage. Therefore, we recommend that you apply conditioner to your hair before entering the lagoon and leave it in your hair while experiencing the lagoon. If your hair is longer, it is also wise to tie it in a ponytail or a bun. Complimentary conditioner is provided in the shower area of your changing room.
Blue Lagoon does not provide access to a centrifugal dryer. However, there is a valid reason. Due to the nature of the Blue Lagoon seawater (rich of ingredients such as silica, minerals and algae) the dryer would not work properly. In fact, it would probably ruin your swimsuit as the silica would get stuck in the fabric.
We recommend that you rinse your swimsuit with water (e.g. in the shower area) and then squeeze with your hands to remove the excess water. We do provide little plastic bags next to the towel rack to store wet or damp swimsuits.
There are racks located near the changing room and at the entrance to the lagoon.