Please read the terms and conditions that apply to all online bookings.
We understand that there could be many reasons why our guests are delayed or miss their pre-booked time. Our aim is to be flexible and we try our very best to accommodate. In case of delay or inability guests are kindly asked to inform us as soon as possible and suggest another time or even date.
We can not guarantee entry upon arrival for guests that arrive on a different time than they have pre-booked, entrance is subjected to availability per hour and therefore we urge our guests to keep the time frame as best possible to avoid waiting.
Whatever suits you best.
You can print it or simply have the ticket ready on the screen of your mobile device. The ticket will be scanned on arrival. It has a unique barcode that holds all the details about your booking and ensures that you get the best possible service when you arrive.
You can rent towels and thick cotton robes at Blue Lagoon. They are also included in our different entrance types.
If you have bought a package deal from a bus company you can still upgrade to the Experience spa package once you arrive at Blue Lagoon.
For those who are travelling light it’s worth mentioning that silica mud mask is available for free in buckets around the lagoon and that Blue Lagoon shower gel and Blue Lagoon hair conditioner is complimentary in the showers.
Normally the average time people spend in the lagoon itself is around two hours. After that you can have lunch at our Blue Café or LAVA restaurant. Most of our visitors take 3-4 hours to fully enjoy Blue Lagoon.
You should consider visiting Blue Lagoon the day you arrive in Iceland. You might have more time to relax and can even book a massage or have dinner/lunch.
We welcome children 2 years and older, however we do expect children to be at their best behavior as most of our guests come here to relax and enjoy some tranquility.
The depth of the lagoon is 90-160 cm/ 2,9-5,3 ft and therefore it is important to watch children closely. For safety reasons all children of 8 years and younger required to wear arm floaters while in the Lagoon. We do offer arm floaters free of charge for those who need them upon entering the lagoon. However if you prefer you can of course bring and use your own.
Ages 2-13 are free of charge when accompanied by their guardians (1 adult can supervise maximum of 2 children).
The Blue Lagoon has an age limit of 2 years.
We offer a range of services and facilities for guests with special needs or disabilities. Our staff will provide support as needed, but please be aware of the following items:
We offer disabled parking in the main parking lot. From there, the walk to the main complex takes approximately 5 minutes.
The main complex
With elevators and electric door openers, the main complex is wheelchair accessible. Guests arriving without a wheelchair can borrow one from reception.
A personal assistant
Guests requiring help in the changing rooms or for navigating the lagoon are given a complimentary admission to cover the entry fee of an assistant. For bookings, please call +354 420 8800, or send an email to: firstname.lastname@example.org.
On the ground floor, there are separate, wheelchair accessible changing rooms for men and women. A special changing room—large enough to be shared with an assistant—is also available for guests requiring more space and more privacy.
Shower chairs are available upon request. We ask our guests to exercise caution as floors in the changing rooms and around the lagoon may be slippery.
The deepest part of the Blue Lagoon is 1.80m/5.9ft, but most areas of the water are far shallower. However, the bottom of the lagoon is naturally uneven, making caution an imperative.
Treatments & massage
Guests with disabilities have full access to the treatments & massage area and can experience a massage while floating in the Blue Lagoon.
If you have any other questions or concerns regarding accessibility at Blue Lagoon, please contact us and we will get back to you as soon as possible.
Everyone is welcome at Blue Lagoon. If you identify as male or female, we encourage you to choose the corresponding changing room.
Once in the changing room, you will have access to both public and private spaces for changing and showering.
If you feel uncomfortable with using the male or female changing rooms, we have private special needs facilities that you are welcome to use upon request.
Please do not hesitate to ask for assistance.
The water temperature is generally between 37°C and 40°C (98-104°F). But owing to variables outside of our control – including weather and time of year – the water temperature sometimes fluctuates beyond this range.
Winter is a great time to spend at Blue Lagoon, floating in the warm water while watching the stars is magical.
There are separate changing rooms for men and women, equipped with electronic lockers and showers.
Upon arrival at The Blue Lagoon you will receive a bracelet that acts as a key to your personal locker: Just chose any open locker, put your clothes and bag inside and follow the instructions about how to lock. Remember to take your swimsuit and towel with you. You can use this bracelet to charge drinks and refreshments during your stay so you won't have to carry money with you.
We kindly ask guests to shower before entering the Blue Lagoon. Use of shower gel and hair conditioner is complimentary.
Icelanders are accustomed to showering naked but you can close the door to your shower cubicle for more privacy.
At the Retreat Spa private changing rooms for up to two people are available.
You are welcome to bring your own towel, robe, slippers or whatever else you might need during your stay.
You are welcome to bring your sunglasses with you into Blue Lagoon and we encourage you to do so.
During sunny days, light reflection in the lagoon can be substantial. We recommend our guests to wear sunglasses to minimise the effects of this reflection and limit the brightness.
You are welcome to bring a camera and take photos during your time in the lagoon for yourself. However, we do not allow any photography in or around the locker rooms. We are not responsible for any loss or water damage to cameras.
If you have a professional photography enquiry, please contact us through the press center.
You can close and open the lockers in the changing room as many times as you need with your bracelet. This means you can enter the changing room at any time to get your camera from the locker or to leave it there for safekeeping.
Take good care of your camera and do not leave it lying around.
It's no problem for a mother to take her son or for a father to take his daughter to the women’s/men’s changing room up to the age of 6.
Young children from 7 years of age can be escorted by a member of our staff, they are really helpful and can assist and guide them through the changing rooms.
Every individual is on his/her own responsibility while bathing in the lagoon. The temperature of the lagoon is between 37°-40°C (98°-104°F). Many pregnant women bathe in the lagoon but it is important that every woman evaluates her physical condition before entering the lagoon.
Some women may find the lagoon too warm so it is important to drink plenty of fresh water and avoid being hungry during the visit. Please also note that the water is fairly shallow so by standing up in a shallow part you can easily cool off.
Our classic Relaxing Massage is great for pregnant woman. It takes place on a buoyant mat floating in the lagoon.
No, that's not necessary, as the skin finally absorbs the massage oil.
We often recommend our customers to use the massage oil with our body creams as the oil gives a nice extra glow to the skin.
The bracelet that you get upon arrival is a key to your personal locker.
You can also use the same bracelet to charge refreshment at Lagoon bar during your stay, so you will not have to carry your wallet with you.
If you lose the bracelet, a fee of ISK 5.000 will be charged upon departure.
The gift certificates are valid for 2 years from date of purchase.
The certificates can be used for all Blue Lagoon products and services, such as:
- Entrance to Blue Lagoon
- The Exclusive Lounge
- Spa treatments and massages
- Accommodation at the Blue Lagoon Clinic
- LAVA restaurant and Blue Café
- In all Blue Lagoon shop
Unfortunately it is not possible to use gift cards in our online shop.
Please contact us to make a booking with your gift card, email@example.com or via telephone +(354) 420 8800
No. Nudity in not allowed in the Blue Lagoon, you will need swimwear.
Our intensive cream and moisturizing cream are the best for children. Suitable for all ages and body and face.
If you wish to make any changes to your confirmed booking please send us the request via e-mail at firstname.lastname@example.org and refer to your original booking confirmation number. You can not change the date or time of a booking after the originally selected date/time has passed.
Fees might apply.
All cancellations must be presented to Blue Lagoon in written, via e-mail, to the address email@example.com. Blue Lagoon Iceland will always keep 10% of the total booking amount, regardless of the time of cancellation. Otherwise, cancellation charges are as follows (days of notice are based on date/time of arrival):
- If you cancel with more than 3 days notice: 90% is refunded
- If you cancel with 1-3 days (24-72 hours) notice: 50% is refunded
- If you cancel with less than 24 hours notice: No refund is made
Geothermal seawater has high levels of silica. While not harmful to hair, silica can make hair stiff and difficult to manage. Therefore, we recommend that you apply conditioner to your hair before entering the lagoon and leave it in your hair while experiencing the lagoon. If your hair is longer, it is also wise to tie it in a ponytail or a bun. Complimentary conditioner is provided in the shower area of your changing room.
There are several transportation options when travelling from Blue Lagoon to Reykjavík or the International Airport in keflavik. The options are by bus, taxi or by car.
Taxis are usually waiting outside the terminal building at the airport and here at Blue Lagoon we have a direct line to call taxi and our staff is happy to help you.
If you would like to take taxi from Reykjavík we recommend you to ask the staff at your hotel to help you to call taxi.
Unfortunately, we do not offer packages that include accommodation or transfer.
However, entrance to the Blue Lagoon is included with your stay at the Blue Lagoon Clinic Hotel.
There are no scheduled buses going from the domestic airport to the Blue Lagoon. However the main bus terminal is a short distance away from the airport.
Here you can see how to get to Blue Lagoon and the bus companies and their schedules.
You can get to the Blue Lagoon by bus from the main bus terminal in Reykjavík. The bus terminal is located in walking distance from the harbor and it takes about 20 minutes to walk there.
You can also take a taxi right from the dock; they usually are waiting on the dock.
We recommend you also to check at information desk on the cruise ship if they know if there will be scheduled transfers by bus to Blue Lagoon.
Yes, we have a big parking space in front of our facilities. Parking is free of charge.
Blue Lagoon does not provide access to a centrifugal dryer. However, there is a valid reason. Due to the nature of the Blue Lagoon seawater (rich of ingredients such as silica, minerals and algae) the dryer would not work properly. In fact, it would probably ruin your swimsuit as the silica would get stuck in the fabric.
We recommend that you rinse your swimsuit with water (e.g. in the shower area) and then squeeze with your hands to remove the excess water. We do provide little plastic bags next to the towel rack to store wet or damp swimsuits.
The deepest area in the Blue Lagoon is 1.80m/5.9ft and the shallowest is 0.8m/2.6ft.
Bathing suits are worn in and around all areas of the bathing lagoon, including the sauna. You can bring your own, or rent them from reception. You can also rent towels and bathrobes. All are available in a range of sizes, from S to XL.
The lagoon is designed for relaxed bathing. So, while you can swim gently around the lagoon, its warm, cloudy water is not suitable for vigorous exercise. Diving is not allowed anywhere.
You do not need goggles in Blue Lagoon; you will not see anything with them since the Blue Lagoon water isn’t clear.
It is fine to wear t-shirt and shorts over your swimsuits. You can also rent swimsuits, towels and bathrobe at Blue Lagoon.
You don't need to know how to swim to visit Blue Lagoon. You can walk your way through it and sit down at various places. There are shallow areas where you can stay in the water, the further out you go the deeper it gets. The deepest area in the Blue Lagoon is 1.80m/5.9ft and the shallowest is 0.8m/2.6ft.
There are also lifeguards on duty at all times, for anyone who might get into difficulty.
The Blue Lagoon is designed for relaxed bathing. So, while you can swim gently around the lagoon, its warm, cloudy water is not suitable for vigorous exercise. Diving is not allowed anywhere.
You can avoid getting your hair wet while in the Blue Lagoon, we recommend either using a swim cap or simply putting your hair up. Swim caps are not available for rent, they are sold in the Blue Lagoon store here at Blue Lagoon.
Yes, absolutely! Very good idea. We recommend you to keep your hair out of the water or use a swim cap, these are available to buy at the Blue Lagoon store.
We recommend that you remove any jewellery (rings, necklaces, bracelets, etc.) before bathing. Both in order to prevent loss and also because Blue Lagoon’s active ingredients; silica, algae, minerals and geothermal seawater, can accumulate in the jewellery and be difficult to remove.
The geothermal seawater in the Blue Lagoon will not ruin your swimsuit or stain them permanently and is very easy to clean.
It is a good idea though to rinse your swimsuit with cold water and soap afterwards to get rid of any silica residue. You can also rent bathing suits at the reception and buy them in the Blue Lagoon store if you prefer not to use your own bathing suit.
There is no limit for time spent in the Blue Lagoon, however we recommend making sure that you are well hydrated and eat regularly during your stay.
The entrance fee is valid for the whole day.
You will not have to walk on any rocky area. The bottom of the lagoon is naturally uneven but smooth because of silica sedimentation.
Many guests prefer to use flip-flops while walking in and around the water. You can either bring your own or buy them in the Blue Lagoon store.
Water shoes are allowed but not really recommended or needed. Bring them if you want to.
Blue Lagoon offers an indoor-relaxing area. There you can find comfortable chairs for lounging.
The Blue lagoon holds nine million liters of geothermal seawater, which is renewed every 40 hours. Regular sampling shows that “common” bacteria do not thrive in this ecosystem, thus additional cleansers such as chlorine are not needed.
This actually means that Blue Lagoon is a natural ecosystem and we do not need to use any cleansers to keep it clean. The ecosystem maintains itself and is an environment where foreign bacteria can’t live.
For the past 10 years Blue Lagoon has been awarded the Blue Flag; "an environmental award given to communities that make a special effort to manage their coastal/inland water environment and beaches with respect for the local environment and nature."
Yes, you can leave your towel on a rack in the changing room or on a rack located next to the outdoor lagoon entrance.
A weather closure at Blue Lagoon is an extremely rare occurrence. Closures never result from rain or snow, nor when it's dark. Hurricane-force winds, however, have sometimes caused brief closures.
The weather in Iceland is highly unpredictable, especially during the winter season. The temperature of the lagoon is always kept at 37–39°C (98–102°F), but if it’s very cold and/or windy, there are parts in the lagoon that are colder.
We recommend consulting with your doctor about potential infection, before going into the Blue Lagoon.