Your credit card information is taken as a guarantee for your room. Your card will be charged the full amount 7 days prior to your arrival. Bookings made within 7 days of check-in are non-refundable.

For reservations of 4 rooms or more, group conditions apply. Please contact the reservation department for more information at silicahotel@bluelagoon.is

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Changes to cancellation policy due to COVID-19 between March 12 and June 20

In light of COVID-19, we have amended our booking policy. For new reservations booked between March 12 and June 20, please view our updated terms and conditions below.

For 1-3 rooms booked between March 12 and June 20, 2020
Cancel or modify your booking up to 48 hours prior to arrival without penalty.

For reservations of 4 rooms or more, group conditions apply. Please contact our sales department for more details.

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If you have made your reservation via our online booking system, we recommend using the online “Modify or Cancel a Reservation” feature.

All other cancellations or changes must be communicated in writing and sent to silicahotel@bluelagoon.is.

A) Individual reservations
To avoid penalty, cancellations or changes must be made by 6:00 p.m., local time, 7 days prior to arrival. Cancellations or changes received within 7 days of check-in are non-refundable. The same applies to no-shows.

For bookings of 4 rooms or more, group conditions apply.

B) Group reservations
For bookings of 4 rooms or more, cancellations or changes must be made at least 60 days prior to arrival. Cancellations or changes made within 60 days of arrival are subject to full charge.

Please see our full terms and conditions here: https://www.bluelagoon.com/legal/silica-hotel-terms-and-conditions