Refund request
Please fill out the form below to request your refund.
Our cancellation and booking policy , acknowledged and accepted upon booking states the following:
The Blue Lagoon
If you cancel with
- 3 days notice: 90% is refunded
- 1-3 days (24-72 hours) notice: 50% is refunded
- Less than 24 hours notice: No refund is made
Retreat Spa
If you cancel with
4 days’ notice: 90% is refunded
2-4 days’ (48-96 hours) notice: 50% is refunded
Less than 48 hours’ notice: No refund is made