Refund request

Please fill out the form below to request your refund.

Our cancellation and booking policy , acknowledged and accepted upon booking states the following:


The Blue Lagoon

If you cancel with

  • 3 days notice: 90% is refunded
  • 1-3 days (24-72 hours) notice: 50% is refunded
  • Less than 24 hours notice: No refund is made

Retreat Spa

If you cancel with

  • 4 days’ notice: 90% is refunded

  • 2-4 days’ (48-96 hours) notice: 50% is refunded

  • Less than 48 hours’ notice: No refund is made


Norðurljósavegur 9 240 Grindavík Show on map Offices: Urriðaholtsstræti 2 210 Garðabær Show on map

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