Travelling with children

Children under 2 years of age are not allowed in the lagoons due to their sensitivity to the high mineral content of the water.

Children under the age of 12 years must be accompanied by an adult guardian at all times during their visit. The deepest parts of the lagoons are about 150 cm. The lagoon water is cloudy and not transparent. Guardians shall therefore show special caution when supervising children. The minimum age for the spa areas and the Retreat Lagoon is 12 years. Teenagers from 12-18 years old need to be accompanied by an adult.

Children 2-8 years of age must wear inflatable armbands (floaties). This is to increase their visibility in the lagoons. Floaties are readily available – free of charge – at the lagoons. Note: The floaties are not considered a life-saving device and therefore do not replace continuous adult supervision of children.

Minimum age for the Retreat spa, Blue Lagoon Ritual, and the Retreat Lagoon is 12 years. Minimum age for the Blue Lagoon is 2 years.

All ages are welcome at the Retreat Hotel, but families with children aged 8 or younger are not permitted to stay in the suites on the ground level. This is because these suites have direct access to the water surrounding the complex.

We welcome guests as young as 12 at the Moss restaurant, as long as they participate in the set menu dining experience.

Inclusions

Access to the Retreat Spa* and the Blue Lagoon Ritual*
Access to the Retreat Lagoon* and the Blue Lagoon**
À la carte breakfast
Blue Lagoon skin care amenities
In-room minibar with soft drinks, beer, and wine
Wi-Fi
Turndown Service
Use of fitness center
Your host
Concierge service
Valet parking
Resort fee

Minimum age at the Retreat Lagoon and Spa (including Blue Lagoon Ritual) is 12 years
*Minimum age at the Blue Lagoon is 2 years

Complimentary activities during your stay:
Morning yoga (daily at 9am)
Afternoon coffee and Icelandic pastries in the lounge

Smoking policy

The Retreat is non-smoking in all suites, including balcony areas and terraces. There is a smoking area outside the Library.

If smoking occurs in a guest’s room or on a guest’s balcony or terrace, the guest will be assessed a charge of one room night.

Booking policy

Check-in time is from 15:00 and check-out time is until 11:00.
Early check-in or late checkout is available for a fee, equal to the cost of one night's stay.
A valid credit card is needed to guarantee the booking. Your credit card will be charged 10 days prior to your arrival.
Bookings made within 10 days of check-in are non-refundable.

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Cancellation and booking modifications

All cancellations or changes should be in writing to [email protected].

FOR RESERVATIONS OF 1-8 ROOMS

You may cancel or modify your booking up to 10 days prior to arrival without penalty. Cancellations or changes received within 10 days of check-in are non refundable. The same applies to no- show. No-shows will be charged to the client or credit card guaranteeing the reservation

For reservations of 8 rooms or more, group conditions apply. Please contact our sales department for more details.

Special terms may apply to package travel; kindly refer to your confirmation email for further details.

Blue Lagoon Ltd. reserves the right to cancel all bookings and reservations, when unable to provide the company’s services due to Force majeure event, such as but not limited to weather, strikes, natural disasters, or any other irregularity outside the company’s control. In such an event, no compensation or refund is payable.

Moss Restaurant Terms

Moss Restaurant can accommodate parties of up to 8 guests, due to the limited capacity and high demand. The Moss age limit is 12 years and the dress code is fine casual. A deposit is required to guarantee a seat at Moss Restaurant. Should it be necessary to cancel a reservation, please do so at least 72 hours before the scheduled dining experience. Unfortunately, deposits are non-refundable after that. Please call +354 420 8700 or email [email protected] to cancel. Punctuality is highly appreciated to ensure the best dining experience for all our guests. Therefore, we kindly request that guests honor the reservation time

Photographs, films and social content

Photographs, films or social content taken at Blue Lagoon, the Retreat, Silica Hotel, or other Blue Lagoon facilities cannot be used for any commercial purposes without prior written consent from Blue Lagoon Iceland hf. For further information, please see our photograph/film release conditions on our website. We reserve the right to seek compensation for any use which is contrary to our conditions.

Rates and payment terms

Blue Lagoon Iceland ltd. reserves the right to change its rates in case of economic changes, including, but not limited to, currency fluctuations, inflations, increased cost of supplies, tax changes and other force majeure events. In case of VAT or other tax changes, the client contract prices will change accordingly. Price change affected by tax changes will apply to all reservations, although reservation has been confirmed on previous prices or payment has already been made. Above rates are valid for the above dates and; inclusive of VAT. They are subject to any official tax changes.

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Blue Lagoon Ltd. – 240 Grindavík – Iceland
ID: 490792 2369 – Bank: 0542 26 011105 – VAT: 40683 –
SWIFT: GLITISRE – IBAN: IS89 0542 3871 0352 4907 9223 69