Travelling with children

Children under 2 years of age are not allowed in the lagoons due to their sensitivity to the high mineral content of the water.

Children under the age of 12 years must be accompanied by an adult guardian at all times during their visit. The deepest parts of the lagoons are about 150 cm. The lagoon water is cloudy and not transparent. Guardians shall therefore show special caution when supervising children.

The minimum age for the spa areas and the Retreat Lagoon is 12 years. Teenagers from 12-18 years old need to be accompanied by an adult. Minimum age for the Blue Lagoon is 2 years.

Children 2-8 years of age must wear inflatable armbands (floaties). This is to increase their visibility in the lagoons. Floaties are readily available – free of charge – at the lagoons. Note: The floaties are not considered a life-saving device and therefore do not replace continuous adult supervision of children.

Smoking policy

The hotel is a non-smoking establishment. That includes electronic cigarettes and vapes. If any kind of smoking occurs in a guest’s room or on a guest’s balcony/terrace, the guest will be charged for one additional night.

Bookings and cancellations

Inclusions
● All taxes and service charges.
● Complimentary breakfast.
● Complimentary entrance to Silica Lagoon.
● Complimentary Wi-Fi.
● Complimentary access to gym facilities.
● Every guest receives one complimentary Premium admission to the Blue Lagoon, valid during their stay.

Booking policy

● Check-in time is from 15:00 and check-out time is until 11:00.
● Early check-in and late checkout are subject to availability at a charge.
● Early check-in before 9:00 requires that the room is booked for the night before arrival.
● Early departures are non-refundable.
● The hotel is a non-smoking establishment. If smoking occurs in a guest’s room or on a guest’s balcony, the guest will be assessed a charge of one night.
● Your credit card will be charged 10 days prior to your arrival. Bookings made within 10 days of check-in are non-refundable.

If you have booked 4 rooms or more, group conditions apply.

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Cancellation and booking modifications

All cancellations or changes should be in writing to [email protected].

FOR RESERVATIONS OF 1-3 ROOMS

You may cancel or modify your booking up to 10 days prior to arrival without penalty. Cancellations or changes received within 10 days of check-in are non refundable. The same applies to no- show. No-shows will be charged to the client or credit card guaranteeing the reservation

For reservations of 4 rooms or more, group conditions apply. Please contact our sales department for more details.

Special terms may apply to package travel; kindly refer to your confirmation email for further details.

Blue Lagoon Ltd. reserves the right to cancel all bookings and reservations, when unable to provide the company’s services due to Force majeure event, such as but not limited to weather, strikes, natural disasters, or any other irregularity outside the company’s control. In such an event, no compensation or refund is payable.

Photographs, films and social content

Photographs, films or social content taken at Blue Lagoon, the Retreat, Silica Hotel, or other Blue Lagoon facilities cannot be used for any commercial purposes without prior written consent from Blue Lagoon Ltd. For further information, please see ourphotograph/film release conditions on our website. We reserve the right to seek compensation for any use which is contrary to our conditions.

Rates and payment terms

Blue Lagoon Ltd. reserves the right to change its rates in case of economic changes, including, but not limited to, currency fluctuations, inflations, increased cost of supplies, tax changes and other events outside the company’s control. In case of VAT or other tax changes, the client contract prices will change accordingly. Price change affected by tax changes will apply to all reservations, although reservation has been confirmed on previous prices or payment has already been made. Above rates are valid for the above dates and inclusive of VAT. They are subject to any official tax changes.

General provisions

You agree that any claim, action or lawsuit arising out of these terms and conditions and/or the services/products purchased, shall be interpreted and governed in conformity with Icelandic law. For any legal dispute which may arise, both parties submit to the exclusive jurisdiction and competence of the Judges and Courts of the town of Reykjanesbær, Iceland.

You acknowledge that these terms and conditions can be changed and/or updated without notice.

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Blue Lagoon Ltd. – 240 Grindavík – Iceland
ID: 490792 2369 – Bank: 0542 26 011105 – VAT: 40683 –
SWIFT: GLITISRE – IBAN: IS89 0542 3871 0352 4907 9223 69