The minimum age for using the spa is 12 years old, but anyone under the age of 18 must be accompanied by a parent or legal guardian. This same restriction applies to the Retreat Lagoon and the Blue Lagoon Ritual.

Treatments are not offered to children under 9 years old.

Children aged 9-12 are only eligible for 30-minute in-water massages. No other treatments are available for this age group.

All treatments for children aged 9-18 require a parent or guardian's presence.

We advise against massages longer than 30 minutes for children aged 12-15.

Scrubs or signature treatments are not available for children under 15 years old.

There is no fee for cancellations made at least 24 hours in advance of an appointment. Cancellations made within 24 hours of an appointment will be charged the full price of the booking.

Please arrive 5-10 minutes early for your appointment and check in at reception. It is wise to give yourself ample time to relax before your treatment or spa experience.

Owing to the salinity of geothermal seawater, we don’t recommend wax treatments prior to using the lagoon.

If you have any health concerns or medical conditions, please consult your doctor prior to your visit.

Peace and privacy are essential for a fulfilling spa experience. Please respect the privacy of your fellow guests and the serenity of the spa environment.

We are dedicated to ensuring that the Retreat Spa is a place free from the disruptions of modern life. Therefore, electronic devices and cameras are not permitted in the spa.

We provide bathrobes and slippers. Please wear a bathing suit at all times.

We don't recommend wearing jewelry or other valuables in the lagoon or during the spa journey. If you need to store any valuables, you may leave them in your changing room or in the lockers near Spa Restaurant. Blue Lagoon Iceland accepts no liability for lost, damaged, or stolen items.