Stocked with towels, slippers, robes, a hair dryer, a hair straightener, and a selection of complimentary Blue Lagoon skin care, your changing room offers powerful showers and a ventilation system that eliminates humidity and preserves air freshness. In addition, a curated selection of ambient music creates a peaceful atmosphere.
Yes, all guests of the Retreat Hotel get free admission to the Blue Lagoon during their stay. The only condition is that access is limited to the lagoon’s normal opening hours.
If you need to store luggage, the staff at the spa entrance can assist you. There is also a luggage storage facility in the main Blue Lagoon parking lot. However, as a guest of the spa, you are welcome to store your luggage at the Retreat.
Arriving by car: If you are arriving by car, park your vehicle in the Retreat Spa parking area.
Arriving by bus: If you are arriving by bus, disembark at the main Blue Lagoon parking area. A shuttle will then take you to the Retreat Spa.
Minimum age for the Retreat spa, Blue Lagoon Ritual and the Retreat lagoon, is 14 years.
Minimum age for the Blue Lagoon is 2 years.
Please read the terms and conditions that apply to all online bookings.
We understand that there could be many reasons why our guests are delayed or miss their pre-booked time. Our aim is to be flexible and we try our very best to accommodate. In case of delay or inability guests are kindly asked to inform us as soon as possible and suggest another time or even date.
We can not guarantee entry upon arrival for guests that arrive on a different time than they have pre-booked, entrance is subjected to availability per hour and therefore we urge our guests to keep the time frame as best possible to avoid waiting.
If you are arriving by car, park your vehicle in the Retreat Spa parking area.
If you are arriving by bus, disembark at the main Blue Lagoon parking area. A shuttle will then take you to the Retreat Spa.
If you would like to experience an in-water massage, a spa treatment, or the unique culinary delights of Moss Restaurant or Lava Restaurant, pre-booking is essential. For all bookings, please contact us by email at firstname.lastname@example.org or by phone at (+354) 420-8703.
When you check in, you will be given a bracelet which allows you to enjoy our facilities with total freedom. It functions as the key to your changing room and gives you access to all of the experience areas at Blue Lagoon Iceland. It is also the means by which you charge all meals and in-lagoon refreshments during your visit. We kindly suggest you wear it throughout your stay.
Geothermal seawater has high levels of silica. While not harmful to hair, silica can make hair stiff and difficult to manage. Therefore, we recommend that you apply conditioner to your hair before entering the lagoon and leave it in your hair while experiencing the lagoon. If your hair is longer, it is also wise to tie it in a ponytail or a bun. Complimentary conditioner is provided in the shower area of your changing room.
We are dedicated to ensuring that the Retreat Spa is a place free from the disruptions of modern life. Therefore, electronic devices and cameras are not permitted in the spa.
We don't recommend wearing jewelry or other valuables into the lagoon or during the spa journey. If you need to store any valuables, you may leave them in your changing room or in the safety lockers near Spa Restaurant, which you can access with your bracelet. Blue Lagoon Iceland accepts no liability for lost, damaged, or stolen items.
There is no fee for treatment cancellations made at least 24 hours in advance of an appointment. Cancellations made within 24 hours of an appointment will be charged the full price of the booking.
The journey through the spa includes an area called, Refresh. Conceived as a place for you to relax and replenish during the Retreat Spa experience, this space gives you an opportunity to enjoy complimentary beverages such as juice and water. Hot drinks such as tea or coffee are also available. A wider selection of refreshments can be ordered from Spa Restaurant, though these items are not complimentary.
If you wish to make any changes to your confirmed booking please send us the request via e-mail at email@example.com and refer to your original booking confirmation number. You can not change the date or time of a booking after the originally selected date/time has passed.
Fees might apply.
All cancellations must be presented to Blue Lagoon in written, via e-mail, to the address firstname.lastname@example.org. Blue Lagoon Iceland will always keep 10% of the total booking amount, regardless of the time of cancellation. Otherwise, cancellation charges are as follows (days of notice are based on date/time of arrival):
- If you cancel with more than 3 days notice: 90% is refunded
- If you cancel with 1-3 days (24-72 hours) notice: 50% is refunded
- If you cancel with less than 24 hours notice: No refund is made