Lost & Found


Shipping and handling of your lost item will cost at least EUR 35, depending on destination country, size and weight of item, shipping company, and other external factors.


If you still want to proceed with your claim, please read the instructions below:


Items we do NOT store:

  • Towels
  • Bathing suits
  • Regular clothes, such as t-shirts, jeans, etc.

Items we DO store:

  • Phones, cameras, computers, and other electronic equipment 
  • Bags, purses, backpacks, and similar items
  • All other items that are of clear value


Lost items are stored for 3 weeks. If you’ve lost something, please use the form below to provide us with a detailed description of the item and when it was lost.


Our Lost & Found team will promptly review your claim.  


Important notice 

We will do our best to find your item and resolve your claim. However, we cannot guarantee that lost items will be found. We will contact you only if the item is found.


Item description


*Maximum file size is 5MB

Contact information

If your item is found, we will contact you to confirm that the item is yours.