Shipping


Blue Lagoon Iceland offers International shipping. Orders are processed and shipped on business days only. Blue Lagoon complies with all applicable federal, state, local and international laws and regulations governing product transport. Therefore shipments of some products to certain countries might be prohibited due to these regulations.


Import fees may be charged in countries outside the EU and US and depend on the amount of purchases and customs regulations of the import country. Blue Lagoon is not responsible for any import fees charged. For further information on applicable import fees in your country, we recommend that you contact the customs authorities.

 

 

Delivery time and prices


Time and price of deliveries varies, depending on where orders are being shipped. Detailed information is provided in the below table.

 

Express delivery

 

Standard delivery

  Min days Max days Price €  Price $   Min days Max days Price € Price $
EU countries 1 2 15 N/A   3 6 9 N/A
Europe non EU 1 3 30 N/A   N/A N/A N/A N/A
Norway 1 2 15 N/A   2 3 9 N/A
Switzerland 1 2 15 N/A   2 3 9 N/A
Asia 2 5 30 N/A   N/A N/A N/A N/A
Africa 2 6 30 N/A   N/A N/A N/A N/A
Australia 3 6 30 N/A   N/A N/A N/A N/A
Canada 1 3 N/A 26   N/A N/A N/A N/A
USA 1 2 N/A 11   N/A N/A N/A N/A
South America 2 5 30 N/A   N/A N/A N/A N/A

- Please note that delivery times showed are estimates and cannot be guaranteed.
- Currently we do not offer shipping to Russia nor China due to customs regulations
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Delivery terms to USA and Canada

All US orders are delivered from our warehouse in New York, USA. No import fee upon delivery. Orders are delivered by express and delivered to customer's door. VAT is excluded from the USD product price in Blue Lagoon online shop and is to be paid according to tax regulations of each state.

All Canada orders are delivered from our warehouse in Iceland. Orders are delivered by express service to customer's door. VAT is excluded from the USD product price in Blue Lagoon online shop. Delivery terms are DDU (Delivered Duty Unpaid). DDU means that import fee and VAT is paid by the buyer upon delivery, according to Canadian tax and customs regulations.

Delivery terms to countries within EU

Blue Lagoon products are delivered to countries within EU from our warehouse in the Netherlands. Orders are delivered by express or economy service, upon choice during the checkout process, and delivered to customer's door. Delivery terms are DDP (Delivered Duty Paid). DDP means that VAT is included in the product price in Blue Lagoon online shop and there are no import fees upon delivery.

Once your order has been processed you will receive a tracking code from us via email.

Delivery terms to countries outside EU

Blue Lagoon products are delivered to countries outside EU from our warehouse in Iceland. Orders are delivered by express and delivered to customer's door. VAT is excluded from the product price in Blue Lagoon online shop at the end of the checkout procedure. Delivery terms are DDU (Delivered Duty Unpaid). DDU means that VAT is excluded from price at the end of your checkout process, import fee and VAT is paid by the buyer upon delivery, according to tax and customs regulations of the import country.

Once your order has been processed you will receive a tracking code from us via email.

Product delivery all countries

Please note that all orders at Blue Lagoon online shop require signature upon delivery, unless other is required at the end of the checkout procedure. In the case, the buyer is not at the shipping address provided, the carrier will leave a note in the mailbox with further information on the delivery. It is on the buyer‘s responsibility to receive the package and/or to contact the carrier to arrange another delivery.

Unfortunately, we cannot ship to P.O. Boxes and APO/FPO addresses.

In the event of the buyer not being at the shipping address provided  the carrier usually holds the package for few days. If the package ends up being sent back to the warehouse, and the buyer wants the package to be delivered, the original shipping fees will be charged again. In the case, the buyer would like a refund on the package that was resent to the warehouse, return shipping fees will be withdrawn from invoice amount. Please note that Blue Lagoon does not refund any shipping costs. Otherwise, please find information on returns & refunds here.

Gift Cards

All gift cards are sent from Iceland. Shipping cost: €8 / $13. Please note that it takes 7-10 business days for gift cards to be delivered.

Contact us

If you have any questions regarding the delivery process or your package, please don‘t hesitate to contact us.